At Ikkish Prep, we strive to provide the best learning experience. This policy governs all subscription purchases made through our platform. Please read it fully before purchasing any Pro Plan.
1. Subscription Plans
Ikkish Prep offers paid subscription plans (Quarterly, Half-Yearly, Yearly) that unlock unlimited mock tests, full analytics, PYQ access, and all student tools. All plans are prepaid and activate immediately upon successful payment.
2. Refund Eligibility
- Refunds are eligible only if requested within 7 days of the original purchase date.
- A refund may be considered if you experienced a technical failure preventing access to Pro features after payment.
- Refunds will not be issued if the subscription has been actively used (tests taken, tools accessed).
- Free plan users and coupon-code activations are not eligible for any refund as no payment was charged.
3. Non-Refundable Cases
- Change of mind or no longer needing the subscription.
- Failure to cancel before the renewal date (we do not auto-renew — all plans are one-time purchases).
- Partial subscription periods — we do not prorate refunds.
- Purchases made using promotional or coupon codes.
4. Digital Products (Marketplace)
eBooks and digital study materials purchased from the Ikkish Prep marketplace are non-refundable once downloaded or accessed, as they are digital goods that cannot be returned.
Physical printed books are eligible for return within 7 days of delivery if the item is damaged or incorrect. Please contact us with an unboxing photo as proof.
5. How to Request a Refund
- Email us at the address listed below with subject line: "Refund Request — [Your Email]".
- Include your registered email address and payment transaction ID.
- Our team will review and respond within 3–5 business days.
- Approved refunds are processed to the original payment method within 7–10 business days.
6. Cancellation
Since Ikkish Prep subscriptions are one-time, non-auto-renewing purchases, there is no recurring charge to cancel. Your Pro access simply expires at the end of the purchased period. You may choose not to renew at any time.
Refund Ya Cancellation Chahiye?
Genuine problem hai? Humari team 24–48 hours mein respond karti hai. Purchase ke 7 days ke andar contact karein.
⚠️ Refund sirf genuine technical problem pe milega. Change of mind ya subscription use karne ke baad refund nahi milega.